Avi & Co NY
4,7 из 5 звезд | Количество оценок: 372
Подробнее об оценках
4,8 | Пересылка |
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4,8 | Описание |
4,7 | Коммуникация |
Этот дилер получил следующие отзывы от покупателей
Незавершенный заказ
Оценка Alecsa C. из от 23. марта 2024
Rolex Rolex Datejust 41 126301, Oyster, Steel & 18K Rose Gold, Sundust Index Dial, 41 mm
Покупатель рекомендует дилера
Более 30 дней назад
Оценка из от 26. июля 2023
Rolex ...
Покупатель рекомендует дилера
Комментарий покупателя:
-
Оценка Steve R. из от 13. февраля 2023
Panerai ...
Покупатель рекомендует дилера
Комментарий покупателя:
The watch was perfect and in the condition as stated. Although all of the contents were not provided at delivery. I asked if the watch was complete and had all documents. It was missing the warranty card - which was provided after the fact but still had missing documents. They sent a watch roll which was good. But still not the missing manual and document. I would still do business with them and they are very good at communicating.
Оценка Paul M. из от 26. октября 2022
Rolex ...
Покупатель рекомендует дилера
Комментарий покупателя:
Overall I am very satisfied with my purchase of a Rolex Submariner from Avi. I researched and shopped online extensively and feel that I got the best value from Avi. My purchase timing was not great as it coincided with the Sukkot holiday so there was an initial 2-3 delay getting the item shipped out. That was on me. Unfortunately the item watch was shipped to the billing address versus the shipping address. As there was no one present to sign at the shipping address, the watch had to be returned to Avi. Re-shipment was then delayed again due to Sukkot holiday. In total, it was 12 days from the time of purchase to receipt which didn't make me too happy after spending so much money on a watch. I will say that the rep handling the sale did take full ownership of the problem, went into work on a day that the office was closed in an attempt to recover the returned item and was proactive in his status updates. Going forward, I would purchase from Avi again but would be more diligent in proactively managing the shipment process.
Комментарий дилера:
Thank you for sharing your experience, Paul. We appreciate your patience and understanding. Your business is greatly appreciated and I look forward to overnighting you your next timepiece.
Незавершенный заказ
Оценка KAZUSHIGE T. из от 11. августа 2021
Patek Philippe ...
Покупатель рекомендует дилера
Комментарий покупателя:
good
Оценка John M. из от 14. июня 2021
Breitling ...
Покупатель рекомендует дилера
Комментарий покупателя:
Very good dealer no problems. Bit of a delay with FedEx not the dealer's fault.
Комментарий дилера:
Thank you! Sorry about the delay with FedEx.
Оценка Thomas O. из от 26. апреля 2021
Rolex ...
Покупатель рекомендует дилера
Комментарий покупателя:
The picts online were junk, but I knew what I was looking for and needed, including the specific stock number. I think they just Googled and posted a generic photo, that was also all jacked up. That said, it was as advertised - unworn and in mint condition, NIB style. Zero complaints here.
Комментарий дилера:
Thank you for your kind words. We are glad that you are satisfied with the unworn and mint condition of the timepiece as advertised.
Оценка Stephen H. из от 22. декабря 2020
Patek Philippe ...
Покупатель рекомендует дилера
Комментарий покупателя:
The watch was listed as year unknown. When i asked for more details, they emailed to say it was a 2020 model. After i had paid, they emailed again to say there had been an error and it was in fact a 2019. However its a beautiful watch and i was happy to go ahead. The only other comment is it looked as if links had been removed. possobly for other customers who needed them. I had to drive to a local dealer and buy 2 links
Комментарий дилера:
Dear Stephen, Thank you for taking the time to review our watch and communication. Your feedback is vitally important to us as it helps us better serve our clients. We sincerely apologize for any inconvenience you may have faced regarding the size of the watch. We want to assure you that the watch you received was in the condition as stated (unworn with full links) and are glad we could rectify the situation for you. We are pleased to hear that you are happy with your purchase and hope your significant other enjoys it for may years to come! Sincerely, -Avi & Co Team
Незавершенный заказ
Оценка Carlos R. из от 08. июня 2020
Rolex ...
Покупатель рекомендует дилера
Комментарий покупателя:
-
Оценка Martin B. из от 17. марта 2020
Tudor ...
Покупатель рекомендует дилера
Комментарий покупателя:
-
Оценка Michel B. из от 16. февраля 2020
Rolex ...
Покупатель рекомендует дилера
Комментарий покупателя:
-
Оценка Mephistopheles из от 04. января 2020
Patek Philippe ...
Покупатель рекомендует дилера
Комментарий покупателя:
-
Оценка A из от 21. ноября 2019
Audemars Piguet ...
Покупатель рекомендует дилера
Комментарий покупателя:
-
Оценка AUCE9798 из от 13. августа 2018
Rolex ...
Покупатель рекомендует дилера
Комментарий покупателя:
Seller had the wrong model listed and delivered. However, they were superb in communication and promptly delivered a return overnight shipping label. Though they did make a mistske in the listing, they were absolutley great in solving the problem. Would highly reommend them purely based on communication and customer service.
Оценка LARRY Y. из от 24. мая 2018
Audemars Piguet ...
Покупатель рекомендует дилера
Комментарий покупателя:
Avi & Co was fantastic and very responsive. the stock photo that Audmars (and everyone else) uses shows the watch being a fairly bright blue. the actual watch is a deep dark navy blue. I raised this issue with Roman via text at about 4:30 Friday afternoon California time which was 7:30 NY time, took all of 15 minutes to get a response. Roman followed up to see that the watch that was sent was correct and that Audmars did not make a similar watch with the brighter blue color. from the first contact Roman stated that if i was not happy with the watch and wanted to return it he would make that happen. in the end i decided to keep the watch, very happy with experience.
Оценка NAOKI T. из от 07. марта 2018
Rolex ...
Покупатель рекомендует дилера
Комментарий покупателя:
注文した商品に少し不具合がありましたが、時間はかかりましたが誠意ある対処をしてもらえました。メールのやり取りもきちんと返事がもらえて安心した取引ができました。ありがとうございました。
Комментарий покупателя:
Nu s-a concretizat vanzarea!