Watch My Diamonds
4,8 из 5 звезд | Количество оценок: 664
Подробнее об оценках
4,8 | Пересылка |
---|---|
4,8 | Описание |
4,9 | Коммуникация |
Этот дилер получил следующие отзывы от покупателей
Более 30 дней назад
Оценка Koraphat M. из от 19. февраля 2024
Rolex ...
Покупатель рекомендует дилера
Комментарий дилера:
Thank you for sharing your feedback with us! We apologize for any inconvenience caused by the delay in reaching you due to customs clearance processes. Although these circumstances are beyond our control, we regret any frustration you experienced. We're pleased to know that overall, you are satisfied with your purchase and recognize the quality of our products and service. Your satisfaction is important to us, and we're committed to improving our processes to enhance your experience. We are looking forward to do more business with you in the future! Thank you for choosing us =)
Оценка Ola W. из от 07. января 2024
Cartier ...
Покупатель рекомендует дилера
Комментарий покупателя:
-
Оценка Thai N. из от 12. марта 2023
Rolex ...
Покупатель рекомендует дилера
Комментарий покупателя:
Good
Незавершенный заказ
Оценка Pablo P. из от 19. января 2023
Rolex ...
Покупатель рекомендует дилера
Комментарий покупателя:
-
Незавершенный заказ
Оценка Marco B. из от 20. декабря 2022
Rolex ...
Покупатель рекомендует дилера
Комментарий покупателя:
-
Оценка hendrik r. из от 30. октября 2022
Rolex ...
Покупатель рекомендует дилера
Комментарий покупателя:
Horloge besteld maar niet binnen de gestelde termijn gekregen jammer want het zou een kado zijn. Gelukkig is alles goed opgelost door chrono en de dealer. Ik kan de trust check out aanbevelen scheelt veel zorgen.
Оценка ming l. из от 08. октября 2022
Cartier ...
Покупатель рекомендует дилера
Комментарий покупателя:
Super responsive, quality merchandise, hope to do business again.
Оценка Luke L. из от 11. июля 2022
Rolex ...
Покупатель рекомендует дилера
Комментарий покупателя:
Trusted dealer
Оценка CARLOS L. из от 20. июня 2022
Rolex ...
Покупатель рекомендует дилера
Комментарий покупателя:
-
Оценка Ben M. из от 11. июня 2022
Rolex ...
Покупатель рекомендует дилера
Комментарий покупателя:
-
Оценка TAKASHI M. из от 20. мая 2022
Rolex ...
Покупатель рекомендует дилера
Комментарий покупателя:
スムーズに対応してもらい感謝していますが、 GWもあり購入から商品受取までが少し時間がかかってしまいました。 連絡はこまめにいただきましてありがとうございました。
Комментарий дилера:
We are glad that you love your watch! =)
Оценка Frank R. из от 29. марта 2022
Omega ...
Комментарий покупателя:
The watch took two weeks to ship.
Комментарий дилера:
Hello Dear Buyer, We sincerely apologize that due to customs processing delays your order came late. We hope you love your watch and will enjoy it for many many years =)
Оценка Jorge G. из от 15. марта 2022
Tudor ...
Покупатель рекомендует дилера
Комментарий покупателя:
Love the watch, would just suggest more timely communication from Watch My Diamonds. Received the watch as posted and shipped with the upmost care, but the lack of communication from them was unsettling given the amount of the purchase. Although the reply time was good when messaged, Watch My Diamonds didn't confirm the purchase or delivery date until nine days after the purchase when they sent tracking details. During that time I did receive a message from Chrono24 saying the seller has not sent the item yet, and they had asked them to message regarding the delay. Delivery time was 2-6 days according to the post although they did mention on a message prior to purchase that delivery time would be 7-10 days.
Комментарий дилера:
Thank you so much for your feedback! =) We are happy to hear that you loved your purchase. We see in the conversation that our customer representatives did let you know that the delivery would take 7-10 business days and they did message you when the package was finally coming to your location. But we will definitely pass your feedback to the management, so they could schedule more frequent updates in regards to the shipping =)
Оценка Henri из от 11. марта 2022
Rolex ...
Покупатель рекомендует дилера
Комментарий покупателя:
-
Оценка Silvia O. из от 10. марта 2022
Rolex ...
Покупатель рекомендует дилера
Комментарий покупателя:
-
Оценка Joseph C. из от 25. февраля 2022
Rolex ...
Покупатель рекомендует дилера
Комментарий покупателя:
Different reference watch than advertised.
Комментарий дилера:
We see that there was a mistake in the model number of the listing. Even though 16014 and 16030 feature exactly the same movement and the only difference is that 16014 originally had white gold bezel versus 16030 having stainless steel, we absolutely understand your concern. We would like to offer again our sincerest apologies for the inaccurate information displayed on the listing. We have updated the information now and will ensure this does not repeat itself. Our customers’ happiness is our top priority. Our offer to exchange the watch for the exact same one, with the correct model number still stands open. Your review is really valuable to our business and we are thankful that regardless of this small misunderstanding you still recommend us =)
Оценка Steve M. из от 14. февраля 2022
Rolex ...
Покупатель рекомендует дилера
Комментарий покупателя:
Lieferung verzögert, wurde erst nach Wiederaufforderung über Chrono24 versendet. Uhr leicht überteuert, Uhrwerk benötigt eine Generalüberholung
Комментарий дилера:
Hello Dear Buyer, We are sorry to hear that you've experienced delays during shipment. Your order has been shipped out within 4 business days after payment, successfully passing quality control inspection that makes sure the watch is without scratches and all the diamonds are securely tightened in. Our company's main goal to have happy customers. If by any reason the watch did not meet your expectations, please do not hesitate to reach out within your return period, as we provide free returns for the whole amount no questions asked! =)
Оценка Sohail Alim из от 10. января 2022
Rolex ...
Покупатель рекомендует дилера
Комментарий покупателя:
Thanks to Watch My Diamonds, I now own my first Rolex. The watch is exactly as advertised and in superb condition. Even the box is in very good condition. I did however feel the communication from the vendor could have been better and at most times I felt pretty insignificant, considering that it's only an $8,000 purchase because of the attitude of the vendor and I did not get the support I was expecting. However, they were pretty responsive (just not that helpful). But the key question: are they genuine and would I buy from them again. I found them to be genuine and I will definitely look forward to buying my next watch from them again.
Комментарий дилера:
Thank you for taking time to write us a review! We appreciate your words and very sorry that there were some delays with the payment process, changing address and verification. We were doing our best to speed up that process with chrono24 and get your order on time! =) Enjoy it for many many years! =)
Оценка Thai N. из от 13. декабря 2021
Rolex ...
Покупатель рекомендует дилера
Комментарий покупателя:
Very good dealer, highly recommended.
Комментарий дилера:
Thank you so much for doing business with us! =)
Оценка Andrew R. из от 07. декабря 2021
Rolex ...
Покупатель рекомендует дилера
Комментарий покупателя:
-
Оценка Jason G. из от 06. декабря 2021
Breitling ...
Покупатель рекомендует дилера
Комментарий покупателя:
-
Оценка Chris W. из от 18. октября 2021
Rolex ...
Покупатель рекомендует дилера
Комментарий покупателя:
The picture of the watch I wanted was a stock photo, and the seller would only send me pictures after I had competed the order (I took a gamble - luckily I was happy with what I got). It sometimes took two or three days to hear back when I had a question - it seems like this vendor observes every Jewish holiday (and there are many). But they were always polite and helpful! Shipping was quick and they were very helpful when I needed to change the delivery address. Overall I’m very pleased with the watch and customer service.
Комментарий дилера:
Thank you so much for your review! =) We appreciate your honesty and glad that you loved your purchase.
Оценка Kyle D. из от 20. сентября 2021
Rolex ...
Покупатель рекомендует дилера
Комментарий покупателя:
It was surprising when the receipt was $8064. And the charge on CC $8145. A little $80.00 charge nobody can tell me a satisfactory answer. But dealer is totally legitimate the watches are pristine condition, looks new, accurate discription and photos. Great communication. If you want a luxury watch at a fantastic price than you better Watch Your Diamonds. I will definitely be coming back. Thanks
Оценка Christian T. из от 01. сентября 2021
Rolex ...
Покупатель рекомендует дилера
Комментарий покупателя:
The comunication with the dealer was fast and very cooperative. Unfortunately the watch took over 3 weeks until it arived in my hands
Комментарий дилера:
Thank you so much for recommending us and doing business with our company. Once again, we want to apologize on FedEx behalf for the delay. Hopefully it will not happen again in the future. Please enjoy your beautiful watch in good health and stay safe!
Оценка Markus из от 03. июля 2021
Rolex ...
Покупатель рекомендует дилера
Комментарий покупателя:
Die Uhr entsprach nicht ganz der Beschreibung. Der Händler war sehr kooperativ und hat die Uhr zurückgenommen. Sehr schnelle und freundliche Kommunikation.
Оценка Jannett P. из от 03. июня 2021
Cartier ...
Покупатель рекомендует дилера
Комментарий покупателя:
-
Комментарий дилера:
Thank you so much for doing business with us! =)
Оценка Matthias K. из от 05. апреля 2021
Rolex ...
Покупатель рекомендует дилера
Комментарий покупателя:
Alles super
Незавершенный заказ
Оценка M из от 27. марта 2021
Rolex ...
Покупатель рекомендует дилера
Комментарий покупателя:
-
Оценка Sam H. из от 23. марта 2021
Cartier ...
Покупатель рекомендует дилера
Комментарий покупателя:
-
Оценка Noel P. из от 11. марта 2021
Rolex ...
Покупатель рекомендует дилера
Комментарий покупателя:
Took a while to get confirmation of shipment
Комментарий покупателя:
The watch I bought, in a good condition as I expected, but the thing is that the dials colour is a little more fade than the photos. In the pictures looked more fresh and exact the blue colour I wanted. But it’s not a big problem. A little bit disappointed with the shipping process, taking an age and losing in communication. I have provided all my info but they could not reach me. That’s got on my nerves.. Overall I am satisfied with what I got and I think the dealer is doing a good job and knowing what they are selling.