Re-nuevo

Комментарий дилера:

Muchas gracias por la compra. Esperamos lo disfrute y quiera repetir con nosotros en otra ocasión. Saludos cordiales.

Комментарий дилера:

Gracias por la compra y la valoración. Esperamos repita experiencia con nosotros.

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Muchas gracias a usted por la compra. Esperamos lo disfrute.

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Thanks!

Комментарий дилера:

Thanks!

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Thank you for your review!

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Thanks!

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Thank you for your comment! Enjoy the watch.

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Thanks!

Комментарий дилера:

Dear customer. Thank you for your review; we apologize for not responding through Chrono, we missed the conversation. We will try to improve for future orders. Best regards,

Комментарий дилера:

Thanks!

Комментарий дилера:

Good morning; first of all, we deeply regret the misunderstanding that has occurred. Negotiations went well and unfortunately the watch was bought in our shop just minutes before the order was finalised on Chrono24. This is a very rare risk, but it is possible. Once again, we fully understand your dissatisfaction and we will take this criticism as an opportunity to improve our services. Kind regards, Renuevo.

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Thank you for your feedback

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Thanks!

Комментарий дилера:

Dear Customer. We deeply regret that the purchase could not be completed. At the beginning we estimated the shipping costs to be a certain amount but finally administration had to cancel the order because the amount was much higher than expected. We understand your frustration and we take the criticism to continue improving our service. Best regards, Renuevo.

Комментарий дилера:

Hello. We understand the inconvenience caused and apologize for the mismanagement of this order. We accepted the purchase request and it was sold at the same time through another channel and we did not cancel it in time. It was very rude of us not to explain this via chat. We will try to improve our communication in the future. Best regards, Renuevo.

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Thanks!

Комментарий дилера:

Thanks!

Комментарий дилера:

Thanks!

Комментарий дилера:

Thanks!

Комментарий дилера:

Thanks!

Комментарий дилера:

Muchas gracias por su comentario y compra. Esperamos lo disfrute y nos tenga en cuenta para futuras compras. Un cordial saludo.

Комментарий дилера:

Muchas gracias por su comentario y compra. Esperamos lo disfrute y nos tenga en cuenta para futuras compras. Un cordial saludo.

Комментарий дилера:

Gracias por la compra y esperamos disfrute del reloj. Sentimos que el envío no haya estado a la altura, es algo que ya se escapa de nuestras manos al ser empresa externa. Un cordial saludo y disculpe las molestias.

Комментарий дилера:

Thank you. Enjoy it and keep us in mind for future purchases. a cordial greeting

Комментарий дилера:

Thank you for your comment. We hope you will buy another watch from us if you need it. A cordial greeting